Smartrak NZ Status

All Systems Operational

Emergency Alarm - Reception Operational

Emergency Alarm - Notifications Operational

Maps Operational

Pool Booking Operational

Fleet Servicing Operational

Garmin messaging Operational

Reports Operational

Web Services and API's Operational

PoolCar Pool Booking Operational

Keyless Entry Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 21, 2025

No incidents reported today.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

Smartrak NZ Planned Platform Maintenance - OS Patching - Wed 15 October 2025 23:00 PM (NZDT) to Thu 16 October 2025 02:00 AM (NZDT) | 3.0 hour(s)

Completed - The scheduled maintenance has been completed.
Oct 16, 00:59 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 23:00 NZDT

Scheduled - Smartrak has a 3.0 hour planned maintenance window scheduled from Wed 15 October 2025 23:00 PM (NZDT) to Thu 16 October 2025 02:00 AM (NZDT) where we will be performing routine OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak
Oct 6, 13:43 NZDT

Oct 15, 2025

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.