Smartrak NZ Status

All Systems Operational

Emergency Alarm - Reception Operational

Emergency Alarm - Notifications Operational

Maps Operational

Pool Booking Operational

Fleet Servicing Operational

Garmin messaging Operational

Reports Operational

Web Services and API's Operational

PoolCar Pool Booking Operational

Keyless Entry Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 15, 2025

No incidents reported today.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

Smartrak NZ Planned Platform Maintenance - OS Patching - Wed 09 July 2025 23:00 PM (NZST) to Thu 10 July 2025 02:00 AM (NZST) | 3.0 hour(s)

Completed - The scheduled maintenance has been completed.
Jul 10, 03:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 NZST

Scheduled - Smartrak has a 3.0 hour planned maintenance window scheduled from Wed 09 July 2025 23:00 PM (NZST) to Thu 10 July 2025 02:00 AM (NZST) where we will be performing routine OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak
Jul 7, 09:07 NZST

Jul 9, 2025

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.