All Systems Operational
Emergency Alarm - Reception
Operational
Emergency Alarm - Notifications
Operational
Maps
Operational
Pool Booking
Operational
Fleet Servicing
Operational
Garmin messaging
Operational
Reports
Operational
Web Services and API's
Operational
PoolCar Pool Booking
?
Operational
Keyless Entry
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Smartrak NZ Planned Platform Maintenance - OS Patching - Wed 10 September 2025 23:00 PM (NZST) to Thu 11 September 2025 02:00 AM (NZST) | 3.0 hour(s) Sep 10, 2025 23:00 - Sep 11, 2025 02:00 NZST
Smartrak has a 3.0 hour planned maintenance window scheduled from Wed 10 September 2025 23:00 PM (NZST) to Thu 11 September 2025 02:00 AM (NZST) where we will be performing routine OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartra
Posted on Sep 03, 2025 - 09:54 NZST
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartra
Posted on Sep 03, 2025 - 09:54 NZST