All Systems Operational
Emergency Alarm - Reception
Operational
Emergency Alarm - Notifications
Operational
Maps
Operational
Pool Booking
Operational
Fleet Servicing
Operational
Garmin messaging
Operational
Reports
Operational
Web Services and API's
Operational
PoolCar Pool Booking
Operational
Keyless Entry
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Resheduled: Smartrak NZ Planned Platform Maintenance - OS Patching - Thu 16 April 2026 23:00 PM (NZST) to Fri 17 April 2026 02:00 AM (NZST) | 3.0 hour(s) Apr 20, 2026 23:00 - Apr 21, 2026 02:00 NZST
UPDATE: Reshedcule
Pushing this to Monday 20/4 - there were a large number of patches released for windows so rescheduling to gather info on implications
---
Smartrak has a 3.0 hour planned maintenance window scheduled from Thu 16 April 2026 23:00 PM (NZST) to Fri 17 April 2026 02:00 AM (NZST) where we will be performing routine OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted on Apr 20, 2026 - 23:00 NZST
Pushing this to Monday 20/4 - there were a large number of patches released for windows so rescheduling to gather info on implications
---
Smartrak has a 3.0 hour planned maintenance window scheduled from Thu 16 April 2026 23:00 PM (NZST) to Fri 17 April 2026 02:00 AM (NZST) where we will be performing routine OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted on Apr 20, 2026 - 23:00 NZST