All Systems Operational

Emergency Alarm - Reception Operational
Emergency Alarm - Notifications Operational
Maps Operational
Pool Booking Operational
Fleet Servicing Operational
Garmin messaging Operational
Reports Operational
Web Services and API's Operational
PoolCar Pool Booking Operational
Keyless Entry Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
(Reschedule) Smartrak NZ Planned Platform Maintenance - OS Patching - Tue 27 January 2026 23:00 PM (NZDT) to Wed 28 January 2026 02:00 AM (NZDT) | 3.0 hour(s)
Completed - The scheduled maintenance has been completed.
Jan 28, 00:05 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 23:00 NZDT
Scheduled - This is a reschedule from Wed 21/1/2026

Smartrak has a 3.0 hour planned maintenance window scheduled from Tue 27 January 2026 23:00 PM (NZDT) to Wed 28 January 2026 02:00 AM (NZDT) where we will be performing routine OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak
Jan 23, 11:20 NZDT
Jan 27, 2026
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Smartrak NZ Planned Platform Maintenance - OS Patching - Wed 21 January 2026 23:00 PM (NZST) to Thu 22 January 2026 02:00 AM (NZST) | 3.0 hour(s)
Completed - The scheduled maintenance has been completed.
Jan 22, 02:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 23:00 NZDT
Scheduled - Smartrak has a 3.0 hour planned maintenance window scheduled from Wed 21 January 2026 23:00 PM (NZST) to Thu 22 January 2026 02:00 AM (NZST) where we will be performing routine OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak
Jan 20, 10:40 NZDT
Jan 21, 2026
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