All Systems Operational
Emergency Alarm - Reception Operational
Emergency Alarm - Notifications Operational
Maps Operational
Pool Booking Operational
Fleet Servicing Operational
Garmin messaging Operational
Reports Operational
Web Services and API's Operational
PoolCar Pool Booking ? Operational
Keyless Entry ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Aug 30, 2024 - 08:36 NZST
Scheduled - (Note : Revised scheduled date now 1 am 10th Sept 2024)
Smartrak has a planned maintenance window scheduled for between 1am and 4am on Sept 10th NZDT (+13GMT) where we will be performing a DR Test Failover and Failback for smartrak core NZ prod.

Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak

Sep 10, 2024 - 01:00 NZST
Past Incidents
Sep 12, 2024

No incidents reported today.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.