All Systems Operational
Emergency Alarm - Reception Operational
Emergency Alarm - Notifications Operational
Maps Operational
Pool Booking Operational
Fleet Servicing Operational
Garmin messaging Operational
Reports Operational
Web Services and API's Operational
PoolCar Pool Booking ? Operational
Keyless Entry ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 12, 2022

No incidents reported today.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Completed - The scheduled maintenance has been completed.
Aug 4, 03:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 01:00 NZST
Scheduled - Smartrak has a planned maintenance window scheduled for 4th of August between 1am and 3am NZST (+12GMT) where we will be conducting a firmware upgrade on our core firewalls.

Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak

Jul 20, 14:55 NZST
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.