Smartrak NZ Status

All Systems Operational

Emergency Alarm - Reception Operational

Emergency Alarm - Notifications Operational

Maps Operational

Pool Booking Operational

Fleet Servicing Operational

Garmin messaging Operational

Reports Operational

Web Services and API's Operational

PoolCar Pool Booking Operational

Keyless Entry Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 12, 2026

No incidents reported today.

Feb 11, 2026

Smartrak NZ Planned Platform Maintenance - OS Patching - Wed 11 February 2026 23:00 PM (NZDT) to Thu 12 February 2026 02:00 AM (NZDT) | 3.0 hour(s)

Completed - The scheduled maintenance has been completed.
Feb 11, 23:59 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 23:00 NZDT

Scheduled - Smartrak has a 3.0 hour planned maintenance window scheduled from Wed 11 February 2026 23:00 PM (NZDT) to Thu 12 February 2026 02:00 AM (NZDT) where we will be performing routine OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak
Feb 10, 09:33 NZDT

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.