Smartrak NZ Status

All Systems Operational

Emergency Alarm - Reception Operational

Emergency Alarm - Notifications Operational

Maps Operational

Pool Booking Operational

Fleet Servicing Operational

Garmin messaging Operational

Reports Operational

Web Services and API's Operational

PoolCar Pool Booking Operational

Keyless Entry Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 8, 2023

No incidents reported today.

Dec 7, 2023

Smartrak Planned Platform Maintenance - 2023-12-06 between 11pm and 1am (on the 7th) NZDT

Completed - The scheduled maintenance has been completed.
Dec 7, 01:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 23:00 NZDT

Scheduled - Smartrak has a planned maintenance window scheduled for 6th of December between 11pm and 1am on the 7th NZDT (+13GMT) where we will be moving the APN connection between OneNZ and Smartrak from New Zealand into Azure as part of our services and systems migration.

Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak
Nov 29, 13:12 NZDT

Dec 6, 2023

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.