All Systems Operational
Emergency Alarm - Reception Operational
Emergency Alarm - Notifications Operational
Maps Operational
Pool Booking Operational
Fleet Servicing Operational
Garmin messaging Operational
Reports Operational
Web Services and API's Operational
PoolCar Pool Booking ? Operational
Keyless Entry ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Smartrak has a planned maintenance window scheduled for the 27th of July between 1 AM and 4 AM NZST, where we will be performing a firewall configuration change.

Some Smartrak services will be periodically degraded during the outage window. These Services include the following:

* Cellular based personal safety devices. Devices may not talk for up to 5 minutes.
* Emergency alarm and tracking for GPS devices. Devices may not talk for up to 5 minutes. No data will be lost.

The following services are unaffected by this outage:

* Smartrak PoolCar booking system
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email).

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak
Posted on Jul 9, 08:47 NZST
Past Incidents
Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.