Update -
We will be undergoing scheduled maintenance during this time.
Sep 30, 2024 - 09:13 NZDT
Scheduled -
Note: this is an update to the earlier scheduled maintenance window.
The previous window was scheduled incorrectly.
The window has now been scheduled for Tues 1 am NZDT 15th Oct 2024.
Smartrak has a planned maintenance window scheduled for between 1am and 4am on Oct 15th NZDT (+13GMT) where we will be performing a DR Test Failover and Failback for smartrak core NZ prod.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Sep 30, 2024 - 09:13 NZDT