All Systems Operational
Emergency Alarm - Reception
Operational
Emergency Alarm - Notifications
Operational
Maps
Operational
Pool Booking
Operational
Fleet Servicing
Operational
Garmin messaging
Operational
Reports
Operational
Web Services and API's
Operational
PoolCar Pool Booking
Operational
Keyless Entry
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Smartrak NZ Planned Platform Maintenance - OS Patching - Wed 21 January 2026 23:00 PM (NZST) to Thu 22 January 2026 02:00 AM (NZST) | 3.0 hour(s) Jan 21, 2026 23:00 - Jan 22, 2026 02:00 NZDT
Smartrak has a 3.0 hour planned maintenance window scheduled from Wed 21 January 2026 23:00 PM (NZST) to Thu 22 January 2026 02:00 AM (NZST) where we will be performing routine OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted on Jan 20, 2026 - 10:40 NZDT
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted on Jan 20, 2026 - 10:40 NZDT