Smartrak Planned Platform Maintenance - 2022-08-04 between 1am and 3am NZST
Scheduled Maintenance Report for Smartrak NZ
Completed
The scheduled maintenance has been completed.
Posted Aug 04, 2022 - 03:00 NZST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 04, 2022 - 01:00 NZST
Scheduled
Smartrak has a planned maintenance window scheduled for 4th of August between 1am and 3am NZST (+12GMT) where we will be conducting a firmware upgrade on our core firewalls.

Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak
Posted Jul 20, 2022 - 14:55 NZST
This scheduled maintenance affected: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, and Web Services and API's.