Smartrak Planned Platform Maintenance - 2021-07-27 between 1am and 4am NZST
Scheduled Maintenance Report for Smartrak NZ
Completed
The scheduled maintenance has been completed.
Posted Jul 27, 2021 - 04:00 NZST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 27, 2021 - 01:00 NZST
Scheduled
Smartrak has a planned maintenance window scheduled for the 27th of July between 1 AM and 4 AM NZST, where we will be performing a firewall configuration change.

Some Smartrak services will be periodically degraded during the outage window. These Services include the following:

* Cellular based personal safety devices. Devices may not talk for up to 5 minutes.
* Emergency alarm and tracking for GPS devices. Devices may not talk for up to 5 minutes. No data will be lost.

The following services are unaffected by this outage:

* Smartrak PoolCar booking system
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email).

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak
Posted Jul 09, 2021 - 08:47 NZST
This scheduled maintenance affected: Emergency Alarm - Reception.