Smartrak NZ Planned Platform Maintenance - OS Patching - Wed 11 November 2026 23:00 (NZDT) to Thu 12 November 2026 02:00 (NZDT) | 3 hour(s)
Scheduled for Nov 11, 23:00 NZDT - Nov 12, 02:00 NZDT
Scheduled
Smartrak has a 3 hour planned maintenance window scheduled from Wed 11 November 2026 23:00 (NZDT) to Thu 12 November 2026 02:00 (NZDT) where we will be performing routine OS patching. Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices * Iridium based personal safety devices * Emergency alarm and tracking for GPS devices * Smartrak app website (maps/reports/fleet servicing/pool booking) * Smartrak admin website * Smartrak APIs and web services * Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted Nov 06, 2026 - 10:41 NZDT
This scheduled maintenance affects: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, Web Services and API's, and Keyless Entry.