Smartrak NZ Status - Smartrak NZ Planned Platform Maintenance - OS Patching - Thu 10 October 2024 23:00 PM (NZST) to Fri 11 October 2024 03:00 AM

Smartrak NZ Planned Platform Maintenance - OS Patching - Thu 10 October 2024 23:00 PM (NZST) to Fri 11 October 2024 03:00 AM | 4 hour(s)

Scheduled Maintenance Report for Smartrak NZ

Completed

The scheduled maintenance has been completed.

Posted Oct 11, 2024 - 03:00 NZDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 10, 2024 - 23:00 NZDT

Scheduled

Smartrak has a 4 hour planned maintenance window scheduled from Thu 10 October 2024 23:00 PM (NZDST) to Fri 11 October 2024 03:00 AM where we will be performing routine OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak

Posted Oct 07, 2024 - 09:24 NZDT

This scheduled maintenance affected: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, Web Services and API's, and Keyless Entry.