Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 22, 2023 - 01:02 NZST
Scheduled
Smartrak has a planned maintenance window scheduled for 22nd of August between 1am and 4am NZST (+12GMT) where we will be conducting firmware upgrades and OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices * Iridium based personal safety devices * Emergency alarm and tracking for GPS devices * Smartrak app website (maps/reports/fleet servicing/pool booking) * Smartrak admin website * Smartrak APIs and web services * Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted Aug 07, 2023 - 13:55 NZST
This scheduled maintenance affected: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, Web Services and API's, and Keyless Entry.