Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 04, 2022 - 01:00 NZDT
Scheduled
First of all, apologies if this is a duplicate notification. Our system seems to have eaten the bulletin posted last week.
Smartrak has a planned maintenance window scheduled for 4th of November between 1am and 4am NZDT (+13GMT) where we will be conducting a firmware upgrade on our core firewalls.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices * Iridium based personal safety devices * Emergency alarm and tracking for GPS devices * Smartrak app website (maps/reports/fleet servicing/pool booking) * Smartrak admin website * Smartrak APIs and web services * Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted Oct 25, 2022 - 12:59 NZDT
This scheduled maintenance affected: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, and Web Services and API's.