Unfortunately, due to resourcing issues, we will be unable to perform this update tonight. We will be rescheduling this outage in the next couple of weeks.
Apologies for any inconvenience.
Smartrak.
Posted May 16, 2022 - 16:55 NZST
Scheduled
Smartrak has a planned maintenance window scheduled for 17th of May between 1am and 3am NZST (+12GMT) where we will be conducting a firmware upgrade on our core firewalls.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:
* Cellular based personal safety devices * Iridium based personal safety devices * Emergency alarm and tracking for GPS devices * Smartrak app website (maps/reports/fleet servicing/pool booking) * Smartrak admin website * Smartrak APIs and web services * Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Smartrak
Posted May 09, 2022 - 10:31 NZST
This scheduled maintenance affected: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, and Web Services and API's.