Smartrak core NZ Disaster Recovery TEST - Test Failover and Failback (Nov 2024)
Scheduled for Nov 28, 23:00 NZDT - Nov 29, 03:00 NZDT
Scheduled
Correcting a date error.
Smartrak has a 4 hour planned maintenance window scheduled from Thurs 28 November 2024 23:00 PM (NZDT) to Fri 29 November 2024 03:00 AM where we will be performing a DR Test Failover and Failback for smartrak core NZ prod.
Smartrak services will be unavailable during periods in the outage window. These Services include the following: * Cellular based personal safety devices * Iridium based personal safety devices * Emergency alarm and tracking for GPS devices * Smartrak app website (maps/reports/fleet servicing/pool booking) * Smartrak admin website * Smartrak APIs and web services * Emergency notifications (both SMS and Email)
The following services are unaffected by this outage:
* Smartrak PoolCar booking system
Please contact the Customer Experience team through the Service Desk should you have any questions.
Kind regards,
Posted Nov 28, 2024 - 23:00 NZDT
This scheduled maintenance affects: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, Web Services and API's, and Keyless Entry.