Resheduled: Smartrak NZ Planned Platform Maintenance - OS Patching - Thu 16 April 2026 23:00 PM (NZST) to Fri 17 April 2026 02:00 AM (NZST) | 3.0 hour(s)

Scheduled for Apr 20, 23:00 NZST - Apr 21, 02:00 NZST

Scheduled

UPDATE: Reshedcule
Pushing this to Monday 20/4 - there were a large number of patches released for windows so rescheduling to gather info on implications

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Smartrak has a 3.0 hour planned maintenance window scheduled from Thu 16 April 2026 23:00 PM (NZST) to Fri 17 April 2026 02:00 AM (NZST) where we will be performing routine OS patching.
Smartrak services will be unavailable during periods in the outage window. These Services include the following:

* Cellular based personal safety devices
* Iridium based personal safety devices
* Emergency alarm and tracking for GPS devices
* Smartrak app website (maps/reports/fleet servicing/pool booking)
* Smartrak admin website
* Smartrak APIs and web services
* Emergency notifications (both SMS and Email)

The following services are unaffected by this outage:

* Smartrak PoolCar booking system

Please contact the Customer Experience team through the Service Desk should you have any questions.

Kind regards,

Smartrak

Posted Apr 20, 2026 - 23:00 NZST

This scheduled maintenance affects: Emergency Alarm - Reception, Emergency Alarm - Notifications, Maps, Pool Booking, Fleet Servicing, Garmin messaging, Reports, Web Services and API's, and Keyless Entry.